shame .I paid October 14-2014 .... 55EURO, and you explain to me for nothing. do not return to you a package when you did not even send ......
Replied #1. by Elyza on Jan 4, 2015
Hello dear Mr. Gti, good morning .
Yes, you placed 2 orders TK1410115900 SK38 AK90 and TK1410115901 SM44-CS XPROG-M
We have shipped these 2 orders to you together by one package , tracking number is : RG066908808CN
According tracking , the package has already arrival to your country , but due to the country special, we can not check the detail information.
And it need you contact with your local Post Office.
As you said the post office do not received the package, so we are thinking if the package has send back to us.
But the delivery man do not noticed us package return to us .
If package really return to us , after we received the package, off course we would refund to you totally, we never cheat evey customer.
But if package do not send back to us, please still wait for some days , we believe it would arrival to you asap.
Replied #2. by Elyza on Jan 11, 2015
Good morning Mr. Gti,
Your information has been reach to us .
However, the delivery still told us the package is not send back to us,
Have you contact with your local Post office and check the package ?
As compensation, we have submited this to our manager, would arrange refund to you today.