Oil Reset | For Baic,For BYD, For Chery, For FAW Car, For Greatwall, For JAC, For Luxgen, For Soueast, For Rover, For Besturn,For Toyota, For Scion, For Lexus, For Honda, For Acura, For Nissan, For Infiniti, For Isuzu, For Mazda, For Subaru, For Suzuki, For Mitsubishi, For Kia, For Hyundai, For Daewoo, For VW, For Audi, For Seat, For Skoda, For Bentley, For Lamborghini, For Bugatti, For Benz, For Smart, For BMW, For Mini, For Rolls-royce, For Renault, For Dacia, For Opel, For Vauxhall, For Jaguar, For Landrover, For Peugeot, For Citroen, For Ferrari, For Maserati, For Porsche, For Romeo, For Rover, For Saab, For Volvo, For Fiat, For GM, For Chevrolet, For Buick, For Hummer, For Saturn, For Pontiac, For Cadillac, For Oldsmobile, For Ford, For Lincoln, For Mercury, For Chrysler, For Jeep, For Dodge, For Holden |
TPMS Reset | For Audi, For Benz, For Buick, For BMW, For Cadillac, For Chrysler, For Dodge, For Ford, For GM, For GMC, For Honda, For Hummer, For Hyundai, For Infiniti, For Jaguar, For Jeep, For Kia, For Landrover, For Lexus, For Lincoln, For Mercury, For Mitsubishi, For Mazda, For Nissan, For Porsche, For Pontiac, For Saturn, For Scion, For SGM, For Subaru, For Toyota, For VW |
Injector | For Citroen, For Fiat, For Hyundai, For Jaguar, For Kia, For Landrover, For Mitsubishi, For Opel, For Subaru, For Vauxhall |
Brake Reset | For BMW, For Citroen, For Daewoo, For GM, For Honda, For Hyundai, For Jaguar, For Kia, For Landrover, For Opel, For Peugeot, For Renault, For Saab, For Subaru, For Toyota, For Vauxhall, For Volvo, For VW |
DPF | For BMW, For Citroen, For Daewoo, For Jaguar, For Landrover, For Opel, For Peugeot, For Subaru, For Vauxhall |
Battery Change | For Ford, For Jaguar, For Landrover, For Lexus, For Toyota, For Volvo |
Steering Angle | For Baic, For Baojun, For BYD, For Zotye, For Soueast, For Haima, For Df_Feng_Xing, For Df_Feng_Shen, For Df_Xiao_Kang, For Chery, For Roewe, For Trumpche, For Geely Emgrand, For Geely Englon, For Geely Gleagle,For Jac, For Jmc, For Lifan, For Greatwall, For Daewoo, For Ssangyong |
Throttle Sensor | For Baojun, For Byd, For Acura, For Bmw, For Chrysler, For Daewoo, For Buick, For Cadillac, For Chevrolet, For Holden, For Pontiac, For Saturn, For Honda, For Jeep, For Kia, For Nissan, For Toyota, For Volvo |
ABS Bleeding | For Daewoo, For Jaguar, For Landrover,For Opel, For Renault, For Ssangyong |
OBD2shop.co.uk After-Sale Warranty Policy | ||||
Problem Details | Warranty Time | Treatment | Responsibility for Charge | Remark |
Quality Problem | within 7 days after receiving the package | Buyer: Submit a complaint(Mail to sales@OBD2shop.co.uk ) and Return the items to Seller's assigned address by EMS or Post. | Return Ship cost: Seller | Any costs because of customer's wrong operation lead to return will be responsible by the buyers. |
Resend ship cost: Seller | ||||
Seller: If can not repair, exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
Replace Parts Charge: Seller | ||||
within 8-14 days after receiving the package | Buyer: Submit a complaint and Return the items to the assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
Resend ship cost: Seller | ||||
Seller: If can not repair, exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
Replace Parts Charge: Seller | ||||
within 15 days to 1 year after receiving the package | Buyer: Submit a complaint and Return the items to the assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
Resend ship cost: Buyer | ||||
Seller: Repair it. | Repair Charge: Seller | |||
Replace Parts Charge: Buyer | ||||
Lost in the delivery | 30 days after shipping | Buyer: Submit proof to the seller | New Product Cost: Seller | |
Seller: Contact carrier to ask for Claimant and arrange another shipment to the buyer | Resend Ship Cost: Seller | |||
Customs Problem | 30 days after shipping | Buyer: Finish customs clearance when import | Customs duties or agent fees: Buyer | |
Seller: Try to help buyer to finish customs clearance but not responsible for this. | ||||
Delivery Problems: broken, incomplete, wrong address | within 7 days after receiving the package | Buyer: Report to Seller, and submit Complaint to Carrier (DHL, TNT, UPS, EMS, etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's permit, return the full package in good condition to the assigned address by EMS or Post. Caution: The Carrier will not accept Complaints after 7 days. | Return Ship cost: Buyer | |
Resend ship cost: Buyer | ||||
Seller: ask for compensation as per the Complaint number from Carrier, not responsible for any losses after 7 days. | Repair Charge: Seller | |||
Replacement Charge: Buyer | ||||
Received wrong Items | within 3 days after receiving the package | Buyer: Report to Seller, and return the full package in good condition to assigned address by EMS or Post in 3 days | Return Ship cost: Seller | |
Seller: Arrange shipment for the correct items | Resend ship cost: Seller | |||
Man-made Damage: such as update machine online, dismantle the equipment, and so on | within 1 year | Buyer: Report to Seller, and return the items for repairing to assigned address by EMS or Post | Return Ship cost: Buyer | |
Resend ship cost: Buyer | ||||
Repair Charge: Buyer | ||||
Replacement Charge: Buyer | ||||
Note: | 1. Warranty Policy only protects Main parts. Other parts are out of our warranty policy. | |||
2. Before return, please confirm with us. we will give you a shipping address once confirming the problem. The buyer will be responsible for any risks or costs without our permission. | ||||
3. Buyer needs to return the items by cheaper EMS or Post, or we can't get them because of restricting Customs Policy. | ||||
4. The Warranty Policy fits for all products except for some products which state the warranty specially in a description. |
Main Unit for Equipment | 1-year warranty |
Machine peripheral equipment and wire | No warranty |
Car diagnostic laptop | 3 months |
Data Hard Disk | No warranty |
Car software | No warranty |
Consumables | No warranty |