Q: When Ford VCM IDS JLR is installed, it prompts to update VCM software.
VCM has two pieces of CD, one is for IDS software, another one is for JLR software, and they separately update. Once the newest software release, we will announce you the download link or send you CD if needed, please download and setup by following the next update steps:
1). Enter IDS (Ford and Mazda),
2). Open the folder stored with update software;
3). Close IDS software;
4). Run IDSPatch.exe in the IDS-License Software;
5). Update ok, click exit;
6). Supply power for Ford VCM main head;
7). Connect Ford VCM with the computer;
8). Open the software, click to update;
9). "Update", then click "OK".
VCM IDS Update File
1). Convert service to JLR (Jaguar & Land Rover);
2). Close JLR software;
3). Open the JLR-License Software to run JLR License.EXE
4). Update ok, click exit.
VCM Firmware Update:
When you get message to update firmware, click "update" with disconnecting to the network.
About VCM Installation and Windows Operation System
Q: My computer drive (C:) is only 6G memory available. Can I install Ford VCM software to the drive (D:)?
A: No, you cannot. IDS software and JLR software need to be installed to Drive (C:) and at least 15G memory available.
Q: When I use VCM V79, a picture appeared prompting me to update VCM and then I update for one hour, never finish.
A: ignore it.
Q: VCM prompt “License is only 2 days left”, it suggests me the VCM won’t work after 2 days later?
A: Install the license software in the VCM CD, after the License software is installed VCM will go on work.
Q: the VCM and IDS I buy are from two different sellers, can I use them together?
A: No, better use the VCM and its matching IDS from one same seller. Maybe the VCM and IDS version from different sellers is not the same and it is possible to damage the device if they work together.
Q: VCM software includes Ford & Mazda IDS, Jaguar & Land rover (JLR), Can they be installed on the same computer?
A: Better install them on two different computers, we have some customers who tried to install on the same computer, but failed.
Q: Rotunda Dealer IDS VCM fails to communicate, the indicator light is red, is the device broken?
A: There are 3 possible reasons: 1) Make sure the software is installed successfully and License need to install. 2) Well connect the cable between VCM and the car. 3) Check whether the VCM local area connection RTL8150 is connected, whether the packet “sent” and “received” is changing.
Q: I need Spanish VCM, do you have?
A: When the VCM is installed, it is multi-language available to select: English, German, French, Italian, Spanish, Netherlands, Swedish, Danish, Norwegian, Portuguese and Slovak, but after the software is installed, the language can’t be changed, unless the software is reinstalled.
Q: When the JLR software of VCM is installed, it needs username and password, how to solve (see the picture)?