Features | XP400 | X400 Pro | VVDI Prog |
EEPROM read/ write | 330 chip types | 445 different chip types newly added support (AM29FXXX seriesMB29FXXX series) | 429 different chip types |
MCU read/ write | 1541 chip types | 2067 chip types | 1758 different chip types |
Engine ECU read/ write | 40 chip types | 41 chip types add write support for SIMTEC76(AM29F800BB)_WRITE | Engin ECU read (74 types) |
Immoblizer ECU read/ write | 40 chip types | 41 chip types add write support for SIMTEC76(AM29F800BB)_WRITE | Engin ECU read (74 types) |
Odometer read/ write | 168 chip types | 181 chip types | 171 chip types |
Airbag read/ write | read odometer module 9 types | read odometer module 171 types (update in July) | read odometer module 171 types |
Frequency detection | read airbag module 5 types | read airbag module 5 types | read airbag module 54 types |
Key read/ write | 315/ 433/ 868MHz | 315/ 433/ 868MHz | N/A |
Unlock key | N/A | support 11 key types (Audi/ BMW) | 6 key types |
Write key via dump | Mitsubishi, suzuki, fiat, landrover, Jaguar | Mitsubishi, suzuki, fiat, landrover, Jaguar | Support 40+ vehicle makers |
Easy to use/ stability | 1. menus are too value and can't select intuitively 2. with high-definiton wiring diagrams (not sufficiently covered) |
1.Stability of key read/ write, chip read/ write, IR key read/ write are greately enchanced. 2.menus are too vague and can't select intuitively 3.with high-definiton wiring diagrams (not sufficiently covered) |
1.menus are clear and easy to use 2.with high-definiton wiring diagrams (sufficiently covered) 3.high stability of chip read/ write |
OBD2shop.co.uk After-Sale Warranty Policy | ||||
Problem Details | Warranty Time | Treatment | Responsibility for Charge | Remark |
Quality Problem | within 7 days of receiving the package | Buyer: Submit a complaint(Mail to sales@OBD2shop.co.uk ) and Return the items to the Seller's assigned address by EMS or Post. | Return Ship cost: Seller | Any costs because of a customer's wrong operation lead to return will be responsible by the buyers. |
Resend ship cost: Seller | ||||
Seller: If it can not be repaired, exchange it for a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
Replace Parts Charge: Seller | ||||
within 8-14 days after receiving the package | Buyer: Submit a complaint and Return the items to the assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
Resend ship cost: Seller | ||||
Seller: If it can not be repaired, exchange it for a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
Replace Parts Charge: Seller | ||||
within 15 days to 1 year after receiving the package | Buyer: Submit a complaint and Return the items to the assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
Resend ship cost: Buyer | ||||
Seller: Repair it. | Repair Charge: Seller | |||
Replace Parts Charge: Buyer | ||||
Lost in the delivery | 30 days after shipping | Buyer: Submit proof to the seller | New Product Cost: Seller | |
Seller: Contact carrier to ask for Claimant and arrange another shipment to the buyer | Resend Ship Cost: Seller | |||
Customs Problem | 30 days after shipping | Buyer: Finish customs clearance when import | Customs duties or agent fees: Buyer | |
Seller: Try to help the buyer finish customs clearance but not be responsible. | ||||
Delivery Problems: broken, incomplete, wrong address | within 7 days of receiving the package | Buyer: Report to Seller, and submit Complaint to Carrier (DHL, TNT, UPS, EMS, etc..) in 7 days to get a Complaint number and send the number to Seller. After the seller's permit, return the full package in good condition to the assigned address by EMS or Post. Caution: The Carrier will not accept Complaints after 7 days. | Return Ship cost: Buyer | |
Resend ship cost: Buyer | ||||
Seller: ask for compensation as per the Complaint number from Carrier, not responsible for any losses after 7 days. | Repair Charge: Seller | |||
Replacement Charge: Buyer | ||||
Received wrong Items | within 3 days of receiving the package | Buyer: Report to Seller, and return the full package in good condition to assigned address by EMS or Post in 3 days | Return Ship cost: Seller | |
Seller: Arrange shipment for the correct items | Resend ship cost: Seller | |||
Man-made Damage: such as updating machine online, dismantling the equipment, and so on | within 1 year | Buyer: Report to Seller, and return the items for repairing to the assigned address by EMS or Post | Return Ship cost: Buyer | |
Resend ship cost: Buyer | ||||
Repair Charge: Buyer | ||||
Replacement Charge: Buyer | ||||
Note: | 1. Warranty Policy only protects Main parts. Other parts are out of our warranty policy. | |||
2. Before returning, please confirm with us. we will give you a shipping address once confirming the problem. The buyer will be responsible for any risks or costs without our permission. | ||||
3. Buyer needs to return the items by cheaper EMS or Post, or we can't get them because of restricting Customs Policy. | ||||
4. The Warranty Policy fits for all products except for some products that state the warranty especially in a description. |
Main Unit for Equipment | 1-year warranty |
Machine peripheral equipment and wire | No warranty |
Car diagnostic laptop | 3 months |
Data Hard Disk | No warranty |
Car software | No warranty |
Consumables | No warranty |